My transaction is fails but I don’t receive refund.

Name of Complainant Aashish kumar
Date of ComplaintFebruary 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Aashish kumar:

i recharge a jio number 9122861503 on 17.1.2019.from my airtel app recharge options via credit/debit card option.my transaction id is 190117201985.i get massege on screen your transaction is failed for technical issues. You will refund 10 to 12 working days.but I don’t received refund.my acount no.is 1433101063502 ifsc code .CNRB0001433.

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My transaction is fails but I don’t receive refund.

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