| Name of Complainant | |
| Date of Complaint | February 9, 2026 |
| Name(s) of companies complained against | Banking |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear HappyAce Management,**
Kindly verify and **immediately release my pending deposit amounts**. All three transactions were **successful**, amounts were **debited from my bank**, and full proof is already available. Despite this, the funds are **still not credited to my wallet**, which is unacceptable.
**Deposit Details:**
1️⃣ **First Deposit – ₹2,000**
📅 Date & Time: **02-02-2026, 22:03:33**
🧾 Transaction ID: **7238622057999973000**
⏱ **86 hours 57 minutes have passed** (more than **3.5 days**)
2️⃣ **Second Deposit – ₹3,000**
📅 Date & Time: **04-02-2026, 18:53:01**
🧾 Transaction ID: **7238623411658517800**
⏱ **42 hours 07 minutes have passed**
3️⃣ **Third Deposit – ₹2,000**
📅 Date & Time: **04-02-2026, 19:10:58**
🧾 Transaction ID: **7238623420688473056**
⏱ **42 hours 49 minutes have passed**
This delay is **far beyond the normal processing time**. I request you to **urgently credit the amounts to my wallet or refund them immediately**.
If this issue is not resolved without further delay, I will be forced to **escalate the matter to higher authorities** with all transaction proofs.
**Please treat this matter as URGENT and confirm resolution immediately.**
Regards,
**[BISWANATH NANDA/ User ID]**60097085950
