Name of Complainant	Dr. Vineeta Srivastava
Date of Complaint	September 13, 2020
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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1. I have a Tatasky connection for about 10 years. I always take annual subscription. This year also I had paid for an annual subscription.
2. In the month of June, I asked for a change in my remote of tatasky.
3. The person who came to change the remote offered me a free one month binge pack. Saying that if I wish, I could continue it. Within one week, I asked him to take back the plug as that had a crack. I also told him that I did not want that binge. He said that he would come. But he never turned back.
4. In the third week of August , I came to know that my annual subscription has been exhosed.
5. I filed a complaint. I was offered two days of service of tatasky saying that my complaint will be resolved.
6. I got a call from your executive telling that I will have to recharge as it is all my mistake.
7. I have intended to shift to Airtel. But thought to make a last call to you asking to put the things correct.
8. The while episode has caused me grave mental tension for no fault of mine.
9. My subscription was also fraudulently used by your system.

Pl do the needful and reimburse my amount as I have never seen binge excluding 2 or 3 days near it’s installation.

My registered mobile number is 9414158936.

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