My sim is not working. Is it blocked without my permission

Name of Complainant	Pooja
Date of Complaint	December 6, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Pooja:

my sim is deactivated

Image Uploaded by Pooja:

Consumer Complaints Court