| Name of Complainant | |
| Date of Complaint | June 20, 2021 |
| Name(s) of companies complained against | sbi |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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my SBI OD Account: 00000035600378719 has been accessed and Rs.10,000 was withdrawn illegally, the transaction details are appended below.
Email:
FT YONO. Ref. No. is LT1706135770509 for transaction of Rs. 10000.00 from A/c ending 8719 to Raj AC on 17-Jun-21 at 13:57. If not done by you, forward this email from email id registered with SBI to unauthorisedtransaction@sbi.co.in to deactivate your YONO credentials. You may also call 1-800-111109
SMS
Dear Customer, YONO SBI Ref. No. LT1706135770509 for txn of Rs. 10000.00 from A/c8719 to Raj A/C on 17-Jun-21 at 13:57. If not done by u, frwd this SMS frm regd mob no to 9223008333 to deactivate ur user Id or call 1-800-111109
- The above email was first forwarded to unauthorisedtransaction@sbi.co.in and unfortunately the email has bounced back. Hence forwarded the message to your email ID after reporting to you telephonically.
- Forwarded the above SMS to 9223008333 as advised above.
Prior to the transaction, an SMS was received on the registered mobile with the following text. When the link is clicked, proper SBI online banking login page opened and hence I went ahead with logging with my credentials.
Dear Customer your SBI bank account has been suspended for KYC Please Complete your KYC 10 min click here link http://316c7c79d4a8.ngrok.io/sbibank
I did not suspect anything as the login was with proper credentials. When it prompted me to profile page, I did not proceed further and reported the same to you immediately.
18.06.2021
The same account is hacked today again and an amount of 10,000 is withdrawn. This is inspite of requesting Bank to block my account, in writing
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