My recharge amount not add in fastwin app

Name of Complainant	Vikas singh
Date of Complaint	February 15, 2024
Name(s) of companies complained against
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Vikas singh:

Yesterday* I have done of recharge 4000 but till time not add,and why delay for this service,plz help me

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