My query not resolved and they affected my cibil

Name of Complainant Anish ani
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anish ani:

I had a ola money postpaid. I alreday cleared my some emi . But that amount is not updated in app. So after dispute and for no updation in amount. I am not paying those amount since November. Due to this they are affecting my cibile score since January. Now I yesterday I got a mail from ola money postpaid plus team. I had cleared my all outstanding balance. And my current outstanding balance is zero. But again in app is is still showing with without any updation. I totally fed up from last 6 month. They called me many time and ask why are you not paying the amount. I got 10 to 12 phone call in same day. And with a same question. So please make a action on this .

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