My port no is deleted in records why?

Name of Complainant	sumit ahirwar
Date of Complaint	October 1, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Consumables
Permanent link of complaint	Right click to copy link
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Text of Complaint by sumit ahirwar:

Sir,

I got my idea postpaid no 9689955000 prepaid from maharastra by Airtel. Lasted for 2 months till it was ported to Airtel, then its single is not coming

I was told that some balance of the idea is pending, after I cleared my balance, my mine was erased from Airtel, which was not my vip

Start my no i am running it for 10 years

Regards