| Name of Complainant | |
| Date of Complaint | July 22, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My old prepaid recharge was Rs 455, it has 5 days of validity left. Today[22-07-2023] I recharged my Airtel prepaid sim for Rs 719.
The 5 days validity was not added, also there is no pop-up that your 5 days validity will not be added.
Prior information to the customer should be given. This is also a kind of fraud.
When contacted customer care she did not support me.I asked to lodge the complaint this is a very serious issue. This is the Complaint number I received- QABNR1DEL20230722840657.Also, complaint recording I am sharing with you. Please cross-check the complaint number with the recording.
Please make sure to support me and the reply is required.
You need to extend my validity by 5 days.
