my outgoing and incoming calls validity has expired suddenly even i have balance of rs22

Name of Complainant NAMITA SHARMA
Date of ComplaintDecember 16, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by NAMITA SHARMA:

suddenly my airtel no. validity for incoming and outgoing has been expired and in message i am suggested to dial *121*51#. I want to make my validity unlimited just as before but in that service of *121*51# there is no such option.  i will recharge my no. for balance afterwards according to my will because now i have a balance of 22 rs but at present i just want my validity to be unlimited so that i can receive and make calls. but unable to do it with *121*51#

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my outgoing and incoming calls validity has expired suddenly even i have balance of rs22

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