My order was kept in cart but the payment of Rs 999.00 was debited from my account through net banking .Merchant/ID 12784217424011 payment ID 318990071 Now I have received an Email that complete the order and made payment . Pls cancelled the order and refund the amountof Rs999.00 which were debited to my account through net banking

Name of Complainant Rajan Sharma
Date of ComplaintMay 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajan Sharma:

On 04.05.2020 I have placed an order of fit cotton shirts set of 3×1 to Shine summer and payment was made through netbanking and debited my account of Rs 999.00  mypayment was confirmed by the PayUmoney .Now I have received the mail from Shinesummer that your order is kept in cart .pls complete your order and made payment of Rs 999.00 which I have already paid .payment ID 318990071.

Pls refund my payment amount of Rs 999.00 and credited to my accont.

Regards

Image Uploaded by Rajan Sharma:

My order was kept in cart but the payment of Rs 999.00 was debited from my account through net banking .Merchant/ID 12784217424011 payment ID 318990071 Now I have received an Email that complete the order and made payment . Pls cancelled the order and refund the amountof Rs999.00 which were debited to my account through net banking

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