My Order not delivered by Amazon

Name of Complainant Umesh Kokkula
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Umesh Kokkula:

Hi…. I am Umesh Kokkula.

I Ordered “Oppo A 52” mobile on 16th October 2020 at Amazon & it seems delivered on 17th October 2020 as a Prime membership. But still the product has not yet been delivered. When I called to Amazon customer care on 22nd October, they filed a request (Request raised Person name: Fathima)& Started investigation for 5 days. And when i called on 5th day(27th  Oct) to get updates on my Order, they are simply telling that “ORDER DELIVERED” & without listening my voice they are simply disconnecting call every time (Tried 3 times and same response)

My Order Tracking ID: 248292618620

Order Number: 171-1445351-2429159

Invoice Number : IN-HYD8-3579565

Invoice Details : TG-HYD8-1034-2021

And also attached reference copy for the same.

-Please help on this to get refund my amount/to get my order.

 

Thanks in Advance,

Umesh Kokkula

Mobile: 950249….

mail id: ……@gmail.com

Image Uploaded by Umesh Kokkula:

My Order not delivered by Amazon

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