Name of Complainant	vikas gupta
Date of Complaint	November 13, 2021
Name(s) of companies complained against	Paytm payment bank
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Dear Consumer court,

Greetings

I got refund from Amazon Rs. 521. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me transaction id which is 126125865014.

But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.

But Paytm Paytm bank is not filing charge dispute and saying that they have no information regarding this transaction id which amazon provided 126125865014.

i am also sharing refference number of that mail which i sent to Paytm Payment bank .

Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.my account debitted amount 08/09/2021 521 this amount refference number 125117244086 plz
resolve the problem.
Consumer court, please give me justice .

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