My money was deducted Flipkart.com but didn’t refunded my money

Name of Complainant Vishal Singh
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishal Singh:

Dear sir/Madam
I buyed Motorola G62 5G mobile 22 july at time 9:07 Pm and I paid 15548 rupees payment in online through my debit card and was deducted from my account ,Flipkart.com after place my order I didn’t get any updates about order and then after on 23 July at time 9 PM cancelled my order through Flipkart.com without any notification or information not given to me and I didn’t get my refund money on my account but when I call customer care they telling the money was refunded and credit to your account but I didn’t get my money I checked in my account with the help of the bank but not received my money please reslove my problem else I will be complaint against Flipkart.com
My order id -OD428689545517980100

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