| Name of Complainant | |
| Date of Complaint | October 24, 2018 |
| Name(s) of companies complained against | UNION BANK OF INDIA DIGI PURSE WALLET |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Sir, myself Dharmendra Kumar and i was visit on your website and know the information about Digi Purse Wallet and become a user of this app.
I have 4 Digi purse wallet account.
As per RBI guidance money is not transferred from wallet to account after jan 2018.
I add 5000 rupees in my each wallet at feb 2018. After that i want to used my wallet amount but its not transferable as per RBI but not also used for any other online transaction. I try so many times but not succeed and after i go to help for customer care but they only give me an email address digipursecare@unionbankofindia.com
I send mails at given address so many times but not a single replied come.
I was very frustrated because my 20000 rupees got stuck. I try to recharge mobile that option give in wallet so sometimes its happen but its also not working now. So i want my money which is stuck in Digi Purse Wallet provide by union bank.
My digi purse wallet account detalis.
1.Name Dharmendra Kumar
Mobile No. 9756258579
Email anmolvandana9@gmail.com
Date of birth 12.06.1991
Gender Male
Available Balance 3025
2. Name Dharmendra Kumar
Mobile No 7983177972
Email anmol0ad@gmail.com
Available Balance 5000
3. Name Dharmendra Kumar
Mobile No 9149045398
Email anmol0ad@gmail.com
Available Balance 5000.
4. Name Dharmendra Kumar
Mobile No 9690606392
Email anmol0ad@gmail.com
Available Balance 5000.
I also attached the images to prove my account details.
Please back my money into my credit card.
Thanks
Image Uploaded by DHARMENDRA KUMAR:
