my money is deducted but my recharge don’t done

Name of Complainant Kavindra Gole
Date of ComplaintApril 27, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Kavindra Gole:

Dear Citibank Team
I am kavindra gole and trying to recharge my phone sim card using phone pe and transaction Is processed by your payment gateway And my money is deducted but my recharge don’t done.
So please check my amount and refund My Money.
I am attaching the screenshot Of my transaction For your reference

Image Uploaded by Kavindra Gole:

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