My mobile data of phone is off then also data balance is reducing

Name of Complainant	Smriti pathak
Date of Complaint	May 15, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Smriti pathak:

At night I am getting 2gb at 12’o clock but at 12:30 it is showing that my 1 gb is used but I have not used it

Image Uploaded by Smriti pathak:

Consumer Complaints Court