MY MISSING HONDA 5G ACTIVA FROM THE HONDA SERVICE CENTRE WHILE GIVEN FOR 1ST SERVICING

Name of Complainant V.DIAS
Date of ComplaintJanuary 18, 2019
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by V.DIAS:

Dear Honda Management ,

I Vaisa Dias, Owner of vehicle no
GA03 AJ 5634 ,Mustard Gold colour Active 5G, states I had given my Bike for its 1st Servicing at AGACCAIM HONDA SERVICE CENTRE.As I had received a call to my 1st bike servicing as the due day to servicing.
I delivered my bike on the 14th Jan 19 at the said HONDA Servic Centre Agaccaim-Job Card no 17711.
I informed the Honda staff,I would call him before picking my bike,as My activa keys were with the Honda staff.After repeatedly calls that evening, he did not answer my cal so next morning that is 15th Jan 19 when I went to collect my bike ,I am told my Bike has been missing !!!!!!
Is this How Honda is ? Wer a bike goes Missing just over an evening? So if i had a bike service for more longer duration I can now, assure that Honda will NOT and NEVER keep it safe..!!??
I am very upset with this missing case of my STOLLEN BIKE FROM HONDA SHOWROOM,AGACCAIM GOA !!!
When I spoke to the manager of Honda Servic Centre i was told the bike was parked behind the camera by the Honda staff hence no cctv footage has been captured !!!! ? Why would you park my bike behind the camera to begin with ???
HONDA !! HOW COULD YOU MAKE SUCH A BIG MISTAKE !!
I Still have not received my bike nor any information on the same..its been more then 48 hours !!
No strict compliance has been taken against any staff for the same !
My Bike is jus 22days old !
DISGRACEFUL HONDA VERY VERY DISGRACEFUL.
Is this the service HONDA offers ??
I need to know what actions and how will HONDA Compensate me for the missing of my Bike from Your service Centre without any delivery of my bike !!
As a customer I have the right to the security of my bike Once i have given it to the HONDA service Centre for its service.

1).I Need Payment with full compensation for MY STOLEN BIKE at the cost price ,for lost of My Vehicle at your HONDA authorised Service Centre,AGACCAIM,Goa.

Or

2). A NEW HONDA ACTIVA 5G

AS MY BIKE IS JUST BEEN 22DAYS OLD. AND ITS MISSING BEFORE THE DELIVERY OF MY 1ST SERVICING !

DISGRACE HONDA !

I need your revert at the earliest.

Looking forward you compensate to the fullest and also strict action been taken against Honda staffs.

Attached is the customer Delivery Copy given by me by Your Honda Staff.

Yours Faithfully,
V. DIAS

Image Uploaded by V.DIAS:

MY MISSING HONDA 5G ACTIVA FROM THE HONDA SERVICE CENTRE WHILE GIVEN FOR 1ST SERVICING

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