My main account balance is being deducted for data use age when I have an active data pack

Name of Complainant	Suraj
Date of Complaint	July 13, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Suraj:

I have a valid data pack . However Airtel is deducting from my main account balance for data use age and not consuming from my data pack

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Consumer Complaints Court