My internet is not working

Name of Complainant Bhaskar Kandari
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhaskar Kandari:

Hathway account number: 1134040427
complaint ID : 29072023B735522
Hathway is the worst service provider in the yesterday (1:30PM) my internet is not working and I already registered a complaint but they won’t listen to me.

My modem shows red light blinking in LOS.

I work from home and without the internet my work is at a loss.

I want my issue resolved within 1-2 hours and compensate my 1 day extra in my billing amount.

I already paid for 3+1 months and they never give good service.

My internet speed slowly decreased day by day but they promise they won’t cut down the speed.

Fix my issue immediately.

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