My incomplete data balance.

Name of Complainant Mrs Shobanke
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mrs Shobanke:

The first time I recharged #1000 for 1.5gb and I am supposed to be given 3gb. 1.5main and 1.5bonus. the first time I checked my balance it showed me I had 3gb, same way stated above. After two days I checked it again and it only showed me my main balance and I’ve been checking since it’s still doing the same thing. Now my main balance has almost finished and I’ve not yet touched my bonus data but it is saying that I only have less than 200mb left that I should buy another one. This is really bad at I don’t like any form of cheating. You should correct this. Haba.

Image Uploaded by Mrs Shobanke:

My incomplete data balance.

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