Name of Complainant | |
Date of Complaint | April 20, 2022 |
Name(s) of companies complained against | Travolook |
Category of complaint | Tours & Travels |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I booked. A flight from Travolook from Pune to Jaipur on 18th April at 4:45 am using a google ad. I later got a mail at 6:05 am stating that the flight was cancelled and that I will be refunded. When I called the customer care they stated that the flight was cancelled due to operational reasons from the company and that my funds will be returned with 5-7 business working days. The person on the other end of the line did not sound convincing and the hold on the call was for nearly 15 minutes
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