My Data,no more reduction but reversal

Name of Complainant Joy Benjamin
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Joy Benjamin:

I noticed that whenever I pay for my airtime, especially data.its usually automatically reduced to a YouTube night streams. I never asked for that nor did I requested for that. Now it’s over 15GB,so when I pay for any data again it takes up 3GB just like that….thereby not giving me full use of what i paid for. Its so unfair. Please REVERSE  BACK ALL DATA,or else I drop the line from using data completely. A quick response to this,please. Thank you.

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My Data,no more reduction but reversal

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