My d2h pack is upgraded automatically

Name of Complainant A Siva Prasad
Date of ComplaintMarch 26, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by A Siva Prasad:

My TATA Sky  d2h subscriber Id : 1241544194.
My annual pack  migrated with out contacting me.I have been calling customer care and sending details using website from the past three days.No one is providing correct  response.
 TRAI asked DTH firms  that is
“Where customers have already exercised their choice and decided to move to the new framework, if they have long or short duration packs, it (the payment made) will get adjusted. In those cases where people have not yet migrated and they have a long or short duration plan already on, the regulation clearly states that customers have the choice to continue with it, till the plan expires,”

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My d2h pack is upgraded automatically

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