My Credit Card Account Kotak Bank Not Closed yet

Name of Complainant Sanjewani Victor Rai
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanjewani Victor Rai:

I have made a payment of Rs.7120/- on 27/01/2020 and closed my credit card. I also have NOC but on CIBIL this is still an open account and impacting my score negatively. I have multiple times reached out to Kotak to fix it from their end as I am unable to do it from my end. CIBIL says to raise the request directly with the lender but my issue has not been resolved. Kotak is such a pathetic Bank.

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My Credit Card Account Kotak Bank Not Closed yet

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