My cibil score went down due to an issue from Zest Money end

Name of Complainant Amit Srivastava
Date of ComplaintFebruary 12, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit Srivastava:

I have timely made all payments on Zest Money, however, due to a technical issue on their end, my CIBIL score has decreased. I raised a complaint through email to [email protected] on January 28th, but have not received any updates despite following up multiple times. This is causing significant inconvenience as it is affecting my ability to secure a housing loan that I need.

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