My amount is deducted but not transfer my money in my account

Name of Complainant Md Mohiuddin Ansari
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Md Mohiuddin Ansari:

I can trsfer my amount to mobikwik to snappay ap on 26/08/21 transfer my amount Rs 2000 but not transfer my account in my account.
I can text also bt the tel us to 5-7 days refund to orginal source bt today 10days complited but not any amount coming in bank account or orginal source…
Please help me sir
my mobikiwi zip balance is also dues.. lt’s urgency to transfer mount but it’s fraud app…and FIR against them
This Fraud application

Image Uploaded by Md Mohiuddin Ansari:

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