| Name of Complainant | |
| Date of Complaint | December 6, 2022 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have used a fancy mobile number for the past 15 years, which happened to be in many mobile networks. I have been using it on the airtel mobile network for the past 6 years and now suddenly they have blocked my Simcard stating some document-related reason, rejected by the Government of India. Now since it is a fancy number, to get back my own Simcard, they’re charging me Rs.25,000 as vanity charges. I incidentally took a duplicate sim card just a few months back (May 2022). If there’s any such issue, they should’ve uploaded my document while the re-issue right? My mobile number is so crucial to me, that I’ve incurred a huge opportunity cost too. It’s been disconnected from 18th Nov’22 and since then it is not working.
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