My airtel postpaid number disconnected and no help from store till now

Name of Complainant PRAKASH KUMAR BADAL
Date of ComplaintJuly 16, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by PRAKASH KUMAR BADAL:

Hi,

I got a message saying “we did not get the document for postpaid connection 8095017466. Please submit the document.” I have been using the postpaid connection 8095017466 since last one year and I submitted all the documents at that time. Also, address verification was done that time. After getting the message, I submitted the document again to Airtel store Electronic city phase 1 , Neeladri road. After some days, my connection got disconnected on 9th July  2020. Store person, Srinivas told me to apply for new connection for same number and I paid outstanding amount on 4th July 2020. Srinivas told me to call on 15th, so that he can raise a new request. But when I called him, he did not pick the call and switched off the phone. Today 16th July 2020, I again visited the store and a lady vidya gave her number to follow up to raise the new connection.

I am completely fed-up with the Airtel. I have been using Airtel from last 10 years, but now I don’t think Airtel is doing good. All my bank accounts and other things are linked to the same number.

Expecting my connection should be started soon.

 

Regards,

Prakash

8050684774

 

Image Uploaded by PRAKASH KUMAR BADAL:

My airtel postpaid number disconnected and no help from store till now

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