Name of Complainant	vivek jain
Date of Complaint	March 14, 2023
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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This application was sent to airtel
MY AIRTEL BROADBAND LANDLINE NUMBER IS – 49846806 . This connection was previously installed and used at the address – 1796 , DARIBA KALAN , MAIN CHANDNI CHOWK , DELHI -110006.
I HAD REQUESTED EARLIER ON 05 0CTOBER 2022 (10:59 AM )FOR DISCONTINUATION OF THE NUMBER FOR THIS ADDRESS AND ASKED FOR SHIFTING OF THE NUMBER CONNECTION AND ADDRESS TO 1805 , MAIN CHANDNI CHOWK , NEAR DARIBA KALAN AND MY REQUEST NUMBER IS – 10087658163. THE COMPLAINT WAS REGISTERED ON THE DATE 5 OCTOBER 2022 (10:59 AM) BY ME .

I WAS ASSURED THAT MY WHOLE PROCESS OF DISCONTINUATION AND SHIFTING TO NEW ADDRESS WILL BE DONE FROM 5 OCTOBER 2022 WITHIN 24 HOURS . THE CONNECTION HAS BEEN REMOVED FROM THE PREVIOUS CONNECTION BUT TILL NOW THE NUMBER HAS NOT BEEN INSTALLED AND SHIFTED AT THE NEW ADDRESS FOR WHICH I HAD REGISTERED THE SHIFTING REQUEST .

AS OF NOW THE CONVERSATIONS DONE BETWEEN THE CUSTOMER CARE DEPARTMENT AND ME HAS NOT PROVED FRUITFUL. I HAVE STATED THEM MY GRIEVANCE ABOUT THE INSTALLATION AND SHIFTING OF MY CONNECTION MANY TIMES . BUT TILL NOW THERE IS NO RESPONSE FROM YOUR CUSTOMER CARE DEPARTMENT . THIS SORT OF CALLOUS ATTITUDE IS VERY REPRIMANDING.
LAST CONVERSATION HELD WAS WITH MR.PURSHOTTAM (CONSUMER CARE EXECUTIVE) ON 11 FEBRUARY 2023 AT 05:10 PM .

TILL NOW 17 FEBRUARY 2023 (TIME : 08.47 PM ) NOT EVEN A SINGLE SOLUTION HAS BEEN PROVIDED TO ME. MY COMPLAINT NUMBER IS – SR10136564747.

KINDLY TAKE A STRINGENT LEGAL ACTION AGAINST THE SAME AND PLEASE WAIVE OFF ALL THE BILL AMOUNT TILL NOW CAUSE IT HAS BEEN INSTALLED .PROVIDE ME WITH A FRUITFUL OUTCOME AS BEING A CONSUMER OF AIRTEL BROADBAND SERVICES . WAITING FOR A QUICK RESPONSE FROM YOUR SIDE .
THANKS.
VIVEK JAIN

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