My account got debited twice while doing the prepaid recharge trasaction

Name of Complainant Natasha Dabre
Date of ComplaintJune 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Natasha Dabre:

Dear Airtel customer Care,

I have been debited twice for one recharge.

I was not getting the OTP and hence requested the second one. Meanwhile the amount got debited twice.

 

Kindly refund my amount.

Image Uploaded by Natasha Dabre:

My account got debited twice while doing the prepaid recharge trasaction

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