my 4 tickets were cancelled by go air as there flight was cancelled and I have not been refunded the amount even after so many mails and phone calls to go air and flipkart

Name of Complainant PIYUSH KUMAR
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by PIYUSH KUMAR:

I am writing this in  frustration of the service that I was provided in my last trip to goa from Patna and back . I had purchased the ticket of the go-air long 25 days before my journey . my friend boarded from Ahmedabad and I from goa . the flight was cancelled and we were not provided any flight in place of the cancellation . The Go air persons  at the counter told me I will get the refund but even till date I am not provided with the refund . Very sad to say that our Rs 25000/- has been wasted and I still don’t know what to do .  I called the  customer care and  they say we proceeded the refund pls call the agency were you had booked the ticked and when i call the flipkart from where I booked the ticket they say we have not received any request of the cancellation .  I am really frustrated by the responce of the Go-air team . what they expect the comman man to call Go-air and flipkart and keep inquiring of the refund every day for a month and still they keep giving nonsence replies .I have decided that I am going to the national consumer forum,  india .There I might get the refund … I am really frustrated by team Go -air . you guys are just fooling people and taking there hard earned money . it’s not just about the money that you have taken from us but also the exploitation that I had to go throught by calling you guys daily over phone and inquiring about the status .

1)
NAME                        : PIYUSH KUMAR
DATE OF JOURNEY : 18 November .
PLACE OF JOURNY :PATNA TO GOA
PNR number.            :  K7USWM
FLIGHT NAME          :  G8- 352
2)
NAME                        : PIYUSH KUMAR
DATE OF JOURNEY : 22 November .
PLACE OF JOURNY :GOA TO AHMEDABAD
PNR number.            :  O6FCNC
FLIGHT NAME          :  G8-380
3)
NAME                        : BRINDA JOBANPUTRA
DATE OF JOURNEY : 18 November .
PLACE OF JOURNY : AHMEDABAD TO GOA
PNR number.            :  A5VCNP
FLIGHT NAME          :  G8- 790
4)
NAME                        : BRINDA JOBANPUTRA
DATE OF JOURNEY : 22 November .
PLACE OF JOURNY :GOA TO AHMEDABAD
PNR number.            :  FF2010289732275( BOOKING ID WITH FLIPKART)
FLIGHT NAME          :  G8-380

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my 4 tickets were cancelled by go air as there flight was cancelled and I have not been refunded the amount even after so many mails and phone calls to go air and flipkart