Name of Complainant	Jhanvi Roy
Date of Complaint	December 6, 2021
Name(s) of companies complained against	MPL
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Few days ago I played a 6₹ match with a user 96*****482. I won the match after my opponent left the game without resigning. Suddenly I got a message that I logged out and unfortunately I can’t login back because MPL temporarily blocked my account by accusing me falsely for cheating.

If you look at my games, without in-depth analysis, all my moves are logical. Unfortunately emailing anyone just gets a ‘computer-says-no’ response and I have given up on this route. I have standards and will not admit to cheating when I haven’t been. Whether they are good players or not, they clearly have not actually looked at my games as a human being. .

I even created temporary account for help, but this is not what I am being picked up on (I wouldn’t have to if the anti-cheating software wasn’t so awful. I won’t be playing on MPL unless I can find a solution to this issue.

Please take strict action against MPL team.

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