MPL Cheating customers during Bid option in their platform

Name of Complainant Ankit
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankit:

I joined a fantasy contest of Ind vs SA 5th ODI for Rupees 29. Se bellow Screenshot. as the match was canceled you refunded me 29 rupees
But
I even joined 5 contests during the match by purchasing teams of other players through your bid option.
That 5 teams I purchased you have not refunded me that money yet. I have raised 20 tickets on your chat option but none of your executives is responding on the actual concern.
Please, help me here. I have to receive close to 220 rupees as refund from you.

my MPL user name id : blazingtitans
contact no 7259617611

IT took 20 Tickets and multiple emails for MPL to reply and then also they cheated by not refunding me the right amount wihc got stuck in their system

Image Uploaded by Ankit:

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