More than a month & no Refund has been processed

Name of Complainant Akash Khurana
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Akash Khurana:

I have book flight ticket from https://www.travolook.in/, and one of my flight was cancelled by airlines side, and another flight was also cancelled by operational issue.

 

For both tickets, its been more than a month, and there is no refund being processed by the travel agency.

When ask, in email, they say they are yet to receive refund from airlines, and when talking to customer care, they say refund is received. Both of them are not at all in sync and are not returning my money.

Image Uploaded by Akash Khurana:

More than a month & no Refund has been processed

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