| Name of Complainant | |
| Date of Complaint | September 12, 2022 |
| Name(s) of companies complained against | Monzo Bank Ltd |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had applied for a loan of 100000 in 17/8/2022 from online application called MONZO.I had uploaded my aadhar and updated my bank details I have also e singed in a contract given by the app this app is available on fast cash app inside loan option. When I had contacted customer care of MONZO they are saying we will not provide loan who don’t have account MONZO bank I had contacted the customer care number given in app which download they are saying to deposit 5% of loan amount then provide all amount back so I am paying 5000 but he saying my details are not currect he saying my details is correct so I have pay 15% of loan amount correction your details and the myall amount is back so I am pay 15000 but still my loan is not credit in my account he saying again 15% and my loan amount is back. So I am paying 13000 again but my loan amount is not credited my account. He saying again 10% of loan amount prossing fee pay then all amount is back MONZO bank customer care number is +855715311813 this app fraud me so I request you to please refund my money
I am paying amount details
4900 Rs refrence number 222942089784 5.58 PM
17/8/2022
15000 Rs refrence number 22295590862 6.41 PM
17/8/2022
13000 Rs 22296292957 7.42 PM
17/8/2022 Please my money back
