Monthly fees forced to pay without any use after deactivating the account

Name of Complainant Sumit Kumar
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumit Kumar:

Dear sir/madam,
I was wtongly login in dhani app and not even used at one time after they charged every month 500 rs from my hdfc account when i got to know i made a complaint to deactivate the account they said yo clear the amount and after payment steps followed
to deactivate the account said by customer support from dhani app and I had paid all dues
and subscription fee. After paying this, I had cancelled my plan and subscription. I had forgotten about it. Now I am seeing, I am charging montly subscription fee of 500 rupees and I am being forced to pay 3700 rupees. Please help me. Dhani is cheating customers.
I requesting them a lot but they are forcing yo pay.

Image Uploaded by Sumit Kumar:

Monthly fees forced to pay without any use after deactivating the account

One thought on “Monthly fees forced to pay without any use after deactivating the account

  1. Dear Sumit Kumar,

    We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

    Mohit, Team Dhani.

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