Money was not deducted from wallet but from bank account

Name of Complainant Pranjali Patil
Date of ComplaintFebruary 15, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Pranjali Patil:

I had 1000 plus rs in my Paytm wallet and I wanted to transfer to my Canara bank account but after doing this the money was deducted from my HDFC account to Canara account and not from my wallet. I raised the complaint from the same application but I was getting messages that get in touch with HDFC bank. but it was not HDFC banks fault it was Paytm’s fault. Please refund my amount 1000 and I want to transfer my remaining wallet amount 332 to my canara bank account.

Image Uploaded by Pranjali Patil:

Money was not deducted from wallet but from bank account

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