Money Tap have deleted all my loan details from the app.

Name of Complainant Minaz Thakkar
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Minaz Thakkar:

Money Tap have deleted all the loan details from the app and when asked they say they have redirect it to DMI finance portal, from were we can just see the loan details but cannot make payment or close the loan, I have informed them that auto debit is disabled then to they say you will have to pay bounce charges,

First thing,
1) No link to pay EMI and when we whatsapp them to ask the link they say after 7th, and when we say them on 8th they say now you have to pay paneity
2) If I do not have the source of repayment how can we make payment to the app
3) Every month we have to deal with this same thing
4) Asked them 100 times to give a call back but they never call back .

Image Uploaded by Minaz Thakkar:

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