| Name of Complainant | |
| Date of Complaint | April 4, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have been asked to pay Rs 2829 as part of advance payment for Airtel broadband connection to my residential address. But till now I haven’t got any updates on installation or connection provision for my request and the representative who connected with me for the process was not even attending my call neither replying back for my messages after the payment was made.This is very embarrassing for me on choosing “Airtel”.When enquired with other representative they said there is no signal at all in my residential area, if so, without confirming why did the airtel representative(Vetri -+91 98408 52306) asked me to make payment and promise installation within a day ?
Now I want my amount to be refund back as soon as possible.
CAF no:- 4400002190
Transaction Id :- 402910191
Mobile number for which I received OTP is : 8973337210
A residential flat situated at KG Earth Homes, G102, First Floor ,
No. 225/2B Thazhambur Siruseri Village road, Chengalpet Taluk, Kanchepuram Dist.,Chennai-603103.
