Money not transfered

Name of Complainant Suhel
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Suhel:

I have transfered 20k Rs from Dhani wallet to my Bank Account with high transaction charges of 2.75%. The service provider has made promise to transfer the amount within 4-6 hours, but I have not received my money even after 24 hrs, neither they are responding to the emails sent to them nor their number has customer care service except IVR option. I paid the high charges for transfer because I am in urgent need of money, due to delaying from their side I am liable of penalty for not paying my credit card bills. My money has been stuc and there is no option to contact.
Status :  In Process

Image Uploaded by Suhel:

Money not transfered

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