Money not refunded

Name of Complainant Rakesh
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakesh:

  • This text  is regarding my booking reference number :  REF611445426.
    This booking was done on 22nd feb on TRAVOLOOK AGENCY. First their customer support told that the money will get refunded within 10 to 15 working days. I waited patiently. But the money not credited to my account. 
    Then i called your customer support again…they told me that there was some technical problem. It got resolved. Your money will get credited in 7 working days . This is the 9th working day . M still waiting for the refund. 
    Today i called their customer care. She told me that due to server error i couldn’t fetch details about your booking. 
    Please take strict action against them 
    Regards 
    Rakesh

Image Uploaded by Rakesh:

Money not refunded

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