Money not deposited to my lotus exchange wallet and not returned to my bank account

Name of Complainant Prajwal Jadhav
Date of ComplaintMay 27, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prajwal Jadhav:

I have made a transaction of RS 40,000 through phonepe on the given UPI id by lotus exchange on 24/5/24 money has debited through my bank account but they have not credited the amount to my wallet and the money has not returned to my bank account yet.
I have contacted to their customer support but they are not replying.

Image Uploaded by Prajwal Jadhav:

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