Money not being refunded by Travolook

Name of Complainant Sonam Monga
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sonam Monga:

I had booked a flight from Delhi to Surat on 13th Dec, 2021. As soon as the money got deducted from my account, I got an email saying that the flight couldn’t be booked and I’ll get the refund for it. I spoke to customer care multiple times and every time they said that the amount will be refunded in 7-10 days. It’s been more than 20 days but I still haven’t received the amount and they are just harassing me.

Image Uploaded by Sonam Monga:

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