Money not being refund

Name of Complainant Vidita Garodia
Date of ComplaintApril 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vidita Garodia:

Inspite if repeated follow ups and complains with zivame website over calls and mails there is no progress in the refund process. I had returned the products 8 days back and still the money has not been debited to my account. Every time I talk to customer care executive it’s wait for 48-72 hrs. And nothing is happening. I have all the conversation records. Still no progress from. The company. They are just harassing me and wasting my time. It’s been 15days since I placed the order and repeatedly chasing them to refund my money. They have picked up the return products but nothing is updated on the app nor money is being refund.

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Money not being refund

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