Money not been reached receiver but amount debited from my account

Name of Complainant Thirumalesh
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Thirumalesh:

I try to recharge my jio number through My jio app on 24/04/2022 amount debited from my account but recharge is not reflecting so I contacted jio customer care executive they told that the jio not received any amount and that transaction is unsuccessful,but phonepe representative saying the transaction is successfully completed and amount debited to merchant bank

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