| Name of Complainant | |
| Date of Complaint | April 13, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had created 10000 deposit to 1x bet account but amount still not showing in gaming account.
Gaming I’d:-1161293081
Regards,
Kishan kumar Mishra
Image Uploaded by Kishan Mishra:
Hello,
We completely understand your concern. At the moment, our payment system is experiencing technical delays due to an unusually high volume of activity during the Indian Premier League. As a result, processing times have increased, and all requests are being handled sequentially. In some instances, this process may take up to 14 business days.
We truly apologize for the inconvenience and kindly request that you send the full details of your transaction to info-ind@1xbet-team.com. We appreciate your patience and assure you that our payment team is actively working to resolve your issue as quickly as possible.
Warm regards,
The 1xbet Team