Money had been debited from my account but recharge not done

Name of Complainant AruN
Date of ComplaintMay 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by AruN:

ON April 2 early mrn around 12:07 am I recharged my friends number using my Airtel thanks app .i made payment for 598 rupees pack(which is 84 days validity unlimited calls with data of 1.5gb per day).i made payment through my bank my using my atm pin and otp which I received ..I never got any receipt or confirmation message to my friends phone ..but balance was deducted from my Bank account…please fix the issues as soon as possible…try to refund my money as quick as possible ..I had mentioned  details below

my friend number :7530023528
pack amount:598

date & time :02/05/2020 12:07 am

  1. recharge done through my Airtel number 9597490827 linked in Airtel thanks app…refund money back to my account

 

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Money had been debited from my account but recharge not done

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