Money got deducted but booking hasn’t happned

Name of Complainant Soubhagya Ranjan
Date of ComplaintOctober 14, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Soubhagya Ranjan:

On 13 October 2022, i was trying to book hotel on yatra website but in that process my money got deducted but booking hasn’t happned. I waited for some time still i haven’t receive any mail or text message

My yatra acount linked to phone no – 7008170788

I am very unhappy with this service, there is no proper customer care service for yatra company.
Kindly process my refund immediately.

Image Uploaded by Soubhagya Ranjan:

One thought on “Money got deducted but booking hasn’t happned

  1. Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 3144 has been processed from our end on 15 Oct 2022. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Regards, Yatra Care

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