| Name of Complainant | |
| Date of Complaint | May 13, 2022 |
| Name(s) of companies complained against | Dhani |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received a call from Dhani customer executive (Mobile No. 8249006771) regarding the upgradation of Dhani loan amount from 1 lakh to 3 lakh and daily limit is 5000 to 10000. After that customer support asked me to share OTP, so I shared the OTP number and after that money started to deduct from my Dhani card and at the same time, I received deduction message on my phone. I immediately complained to customer care, but still my money is getting deducted from my card even though I blocked my card. Still my money is getting deducted and there is no response from the Dhani’s side. I am continuously trying to reach customer care and they are saying the matter will be resolved by 16th or 17th May 2022.
(Customer care no. 01246555555) (Fraudster no. 8249006771)
I have received a complaint no. #51277953
Customer care support are repeatedly saying that the matter will be resolved by 16th May 2022 or 17th May 2022 and I will not have to pay any money from 9th May to till the matter is resolved. Kindly look into the matter and resolve it on urgent basis.
Money deducted on date 9th May 2022 – Rs.5000
Money deducted on date 10th May 2022 – Rs.5000
Money deducted on date 11th May 2022 – Rs.5000
Money deducted on date 12th May 2022 – Rs.3333
Dear Tapan Kumar Patra,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani